"From the time I read Natalie's bio where she shared her preferred client (everyone!) I knew I had found my forever stylist. The first time you visit be prepared to complete an online assessment. This tells you how much Natalie cares about serving her clients by getting to know them and their needs before they sit in her chair. Natalie expertly listens and guides consultation yet never pushes her ideas or her products (although they are selected with care). You experience personalized, expert and professional care each visit. The time you spend is total self-care: a listening ear, entertaining conversation, that head and neck massage!!!, and regular parting gifts. Following Natalie's FB page and monthly newsletter keeps you connected to style and hair care, and regular promotions make the already incredible valued services even more awesome. Make your appointment now--you're getting more than hair care."